Shipping policy

ALL PURCHASES ARE SUBJECTED TO THE FOLLOWING TERMS
OUR PROCESSING TIME IS 10-15 BUSINESS DAYS.
PRE-ORDER ITEMS ARE 15-30 BUSINESS DAYS UNLESS STATED ON THE LISTING.
BUSINESS DAYS DO NOT INCLUDE WEEKENDS, HOLIDAYS OR SHOP VACATION DAYS.
TURN AROUND TIME FOR READY TO SHIP ITEMS IS 2-7 BUSINESS DAYS UNLESS OTHERWISE STATED.
SHIPPING TIMES ARE NOT THE SAME AS PROCESSING ORDER TIME FRAME.

WE ARE NOT REPONSIBLE FOR PACKAGES ONCE THEY HAVE BEEN DOPPED OFF WITH USPS. IF YOU BELIEVE YOUR PACKAGE IS LOST, PLEASE CONTACT THE SHIPPING COMPANY TO FILE A CLAIM. WE WILL NOT REFUND, REMAKE OR CREDIT YOUR ACCOUNT FOR ANY ORDER LOST OR DAMAGED BY USPS.
 
PLEASE VERIFY YOUR SHIPPING ADDRESS ENTERED ON THE ORDER FORM. MAKE SURE THE ADDRESS YOU ENTERED IS COMPLETE AND ACCURATE. WE ARE NOT RESPONSIBLE FOR PACKAGES THAT ARE NON-DELIVERABLE DUE TO INCORRECT SHIPPING ADDRESSES. IF RETURNED THE BUYER MUST REPAY SHIPPING TO HAVE IT SHIPPED AGAIN.  IF BUYER DOES NOT REPAY FOR SHIPPING, ITEM WILL BE REFUNEDED WITH A 35% STOCKING FEE. IF ITEM IS PERSONALIZED, ITEM WILL NOT BE REFUNDED.